© 2020 – 2025, whiteboardtech

1 Wrexham Road, Basildon, SS156PX, Essex, UK

UK

+447950974091

© 2020 – 2025, whiteboardtech

1 Wrexham Road, Basildon, SS156PX, Essex, UK

UK

+447950974091

Transforming in-vehicle payments from market research to successful pilot launch and strategic partnerships

Transforming in-vehicle payments from market research to successful pilot launch and strategic partnerships

Transforming in-vehicle payments from market research to successful pilot launch and strategic partnerships

Transforming in-vehicle payments from market research to successful pilot launch and strategic partnerships

Transforming in-vehicle payments from market research to successful pilot launch and strategic partnerships

Fleet Wallet mockup with map
Fleet Wallet mockup with map
Fleet Wallet mockup with map
Fleet Wallet mockup with map
Fleet Wallet mockup with map

cubic

telecom

Cubic Telecom, a global vehicle connectivity leader serving 20M vehicles across 90+ operators, engaged us to develop a clear product vision, strategy, and concept for launch.

Cubic Telecom, a global vehicle connectivity leader serving 20M vehicles across 90+ operators, engaged us to develop a clear product vision, strategy, and concept for launch.

Cubic Telecom, a global vehicle connectivity leader serving 20M vehicles across 90+ operators, engaged us to develop a clear product vision, strategy, and concept for launch.

Cubic Telecom, a global vehicle connectivity leader serving 20M vehicles across 90+ operators, engaged us to develop a clear product vision, strategy, and concept for launch.

cubic

telecom

Cubic Telecom, a global vehicle connectivity leader serving 20M vehicles across 90+ operators, engaged us to develop a clear product vision, strategy, and concept for launch.

The Brief

The Brief

The Brief

The Brief

Stratigic

Stratigic

Stratigic

Stratigic

The Brief

Stratigic

Validate Concept Viability

Validate Concept Viability

Validate Concept Viability

Assess business feasibility and gather market demand insights through comprehensive research and analysis.

Assess business feasibility and gather market demand insights through comprehensive research and analysis.

Assess business feasibility and gather market demand insights through comprehensive research and analysis.

Validate Concept Viability

Assess business feasibility and gather market demand insights through comprehensive research and analysis.

In-Vehicle Payments App Design

In-Vehicle Payments App Design

In-Vehicle Payments App Design

Design a streamlined app concept for seamless, secure in-vehicle payments.

Design a streamlined app concept for seamless, secure in-vehicle payments.

Design a streamlined app concept for seamless, secure in-vehicle payments.

In-Vehicle Payments App Design

Design a streamlined app concept for seamless, secure in-vehicle payments.

Collaborative effort

Collaborative effort

Collaborative effort

Collaborative effort

Journey overview

Journey overview

Journey overview

Journey overview

Collaborative effort

Journey overview

1

Market Research

Market Research

Market Research

We conducted thorough market research, identifying competitors and target audience needs, and discovered greater profit potential in the B2B segment

We conducted thorough market research, identifying competitors and target audience needs, and discovered greater profit potential in the B2B segment

We conducted thorough market research, identifying competitors and target audience needs, and discovered greater profit potential in the B2B segment

1

Market Research

We conducted thorough market research, identifying competitors and target audience needs, and discovered greater profit potential in the B2B segment

2

Customer Interviews

Customer Interviews

Customer Interviews

We engage with potential customers through interviews to deeply understand their pain points and preferences, ensuring our solution is tailored to their needs.

We engage with potential customers through interviews to deeply understand their pain points and preferences, ensuring our solution is tailored to their needs.

We engage with potential customers through interviews to deeply understand their pain points and preferences, ensuring our solution is tailored to their needs.

2

Customer Interviews

We engage with potential customers through interviews to deeply understand their pain points and preferences, ensuring our solution is tailored to their needs.

3

Design thinking workshop

Design thinking workshop

Design thinking workshop

Together with the client, we brainstormed potential use cases and decided to focus on cashless fuel payments to tackle fuel misuse.

Together with the client, we brainstormed potential use cases and decided to focus on cashless fuel payments to tackle fuel misuse.

Together with the client, we brainstormed potential use cases and decided to focus on cashless fuel payments to tackle fuel misuse.

3

Design thinking workshop

Together with the client, we brainstormed potential use cases and decided to focus on cashless fuel payments to tackle fuel misuse.

4

Concept & PoC

Concept & PoC

Concept & PoC

After gaining insights from the workshop, we developed a product concept, pitched it to management, and successfully secured investments.

After gaining insights from the workshop, we developed a product concept, pitched it to management, and successfully secured investments.

After gaining insights from the workshop, we developed a product concept, pitched it to management, and successfully secured investments.

4

Concept & PoC

After gaining insights from the workshop, we developed a product concept, pitched it to management, and successfully secured investments.

5

Client & Partner Buy-In

Client & Partner Buy-In

Client & Partner Buy-In

Presented the PoC to potential partners and clients, securing valuable feedback and generating interest for pilot program commitments.

Presented the PoC to potential partners and clients, securing valuable feedback and generating interest for pilot program commitments.

Presented the PoC to potential partners and clients, securing valuable feedback and generating interest for pilot program commitments.

5

Client & Partner Buy-In

Presented the PoC to potential partners and clients, securing valuable feedback and generating interest for pilot program commitments.

6

App & Dashboard Design

App & Dashboard Design

App & Dashboard Design

Designed a user-friendly mobile app and fleet management dashboard, tailored to meet the specific needs of B2B clients.

Designed a user-friendly mobile app and fleet management dashboard, tailored to meet the specific needs of B2B clients.

Designed a user-friendly mobile app and fleet management dashboard, tailored to meet the specific needs of B2B clients.

6

App & Dashboard Design

Designed a user-friendly mobile app and fleet management dashboard, tailored to meet the specific needs of B2B clients.

Market Research & Interviews Insights

Market Research & Interviews Insights

Market Research & Interviews Insights

Market Research & Interviews Insights

Competitor Analysis

Competitor Analysis

Competitor Analysis

Competitor Analysis

Market Research & Interviews Insights

Competitor Analysis

We conducted extensive market research and a comprehensive analysis of 24 competitors to identify industry pain points.

We conducted extensive market research and a comprehensive analysis of 24 competitors to identify industry pain points.

We conducted extensive market research and a comprehensive analysis of 24 competitors to identify industry pain points.

competitors research
competitors research
competitors research
competitors research
competitors research
one competitor data collection
one competitor data collection
one competitor data collection
one competitor data collection
one competitor data collection

Innovation Learning

Innovation Learning

We found the B2C market crowded, while the B2B fleet payment market is underserved with operational challenges in fuel card management​

We found the B2C market crowded, while the B2B fleet payment market is underserved with operational challenges in fuel card management​

We found the B2C market crowded, while the B2B fleet payment market is underserved with operational challenges in fuel card management​

We found the B2C market crowded, while the B2B fleet payment market is underserved with operational challenges in fuel card management​

Innovation Learning

We found the B2C market crowded, while the B2B fleet payment market is underserved with operational challenges in fuel card management​

Workshop Outcomes

Workshop Outcomes

Workshop Outcomes

Workshop Outcomes

Explored 10 Industry

Use Cases

Explored 10 Industry

Use Cases

Explored 10 Industry Use Cases

Explored 10 Industry Use Cases

Workshop Outcomes

Explored 10 Industry

Use Cases

By applying ICE-scoring, we prioritized customer pain points, ultimately deciding to focus on cashless fuel payments to effectively address the significant issue of fuel misuse in the industry.

By applying ICE-scoring, we prioritized customer pain points, ultimately deciding to focus on cashless fuel payments to effectively address the significant issue of fuel misuse in the industry.

By applying ICE-scoring, we prioritized customer pain points, ultimately deciding to focus on cashless fuel payments to effectively address the significant issue of fuel misuse in the industry.

first sketches from design thinking workshop
first sketches from design thinking workshop
first sketches from design thinking workshop
first sketches from design thinking workshop
first sketches from design thinking workshop
generated ideas on desi during thinking workshop
generated ideas on desi during thinking workshop
generated ideas on desi during thinking workshop
generated ideas on desi during thinking workshop
generated ideas on desi during thinking workshop

From concept to product

From concept to product

From concept to product

From concept to product

Concept & PoC

Concept & PoC

Concept & PoC

Concept & PoC

From concept to product

Concept & PoC

After successfully developing the concept, we moved on to create the PoC, which attracted major industry brands as partners. This collaboration validated our approach and set the stage for the project's launch.

After successfully developing the concept, we moved on to create the PoC, which attracted major industry brands as partners. This collaboration validated our approach and set the stage for the project's launch.

After successfully developing the concept, we moved on to create the PoC, which attracted major industry brands as partners. This collaboration validated our approach and set the stage for the project's launch.

first app consept design
first app consept design
first app consept design
first app consept design
first app consept design
app design prototype
app design prototype
app design prototype
app design prototype
app design prototype

Solution

Solution

Solution

Solution

A payment app for fleets to eliminate physical fuel cards and address driver’s misconduct 

A payment app for fleets to eliminate physical fuel cards and address driver’s misconduct 

A payment app for fleets to eliminate physical fuel cards and address driver’s misconduct 

A payment app for fleets to eliminate physical fuel cards and address driver’s misconduct 

Solution

A payment app for fleets to eliminate physical fuel cards and address driver’s misconduct 

final fleet wallet app design solution
final fleet wallet app design solution
final fleet wallet app design solution
final fleet wallet app design solution
final fleet wallet app design solution
fleet wallet app's dashboard design
fleet wallet app's dashboard design
fleet wallet app's dashboard design
fleet wallet app's dashboard design
fleet wallet app's dashboard design
fleet wallet mockup with a map
fleet wallet mockup with a map
fleet wallet mockup with a map
fleet wallet mockup with a map
fleet wallet mockup with a map
fleet wallet reports dashboard design
fleet wallet reports dashboard design
fleet wallet reports dashboard design
fleet wallet reports dashboard design
fleet wallet reports dashboard design

What we achieved

What we achieved

What we achieved

What we achieved

Partnership with the Industry leaders

Partnership with the Industry leaders

Partnership with the Industry leaders

Partnership with the Industry leaders

What we achieved

Partnership with the Industry leaders

certa logo
maxol logo
evalon logo
certa logo
maxol logo
evalon logo
car pay diem logo
TCG logo
car pay diem logo
TCG logo

Funded

Funded

Funded

Funded

Concept became a business

Concept became a business

Concept became a business

Concept became a business

Funded

Concept became a business

1000

1000

1000

1000

Vehicle contracts secured

Vehicle contracts secured

Vehicle contracts secured

Vehicle contracts secured

1000

Vehicle contracts secured

9

9

9

9

Qualified leads generated

Qualified leads generated

Qualified leads generated

Qualified leads generated

9

Qualified leads generated

Secured

Secured

Secured

Secured

Irish government grant

Irish government grant

Irish government grant

Irish government grant

Secured

Irish government grant

"Whiteboard Tech was a true partner, their transformative research, strategic insights, and exceptional UX design were key to securing our first client and investment."

"Whiteboard Tech was a true partner, their transformative research, strategic insights, and exceptional UX design were key to securing our first client and investment."

"Whiteboard Tech was a true partner, their transformative research, strategic insights, and exceptional UX design were key to securing our first client and investment."

"Whiteboard Tech was a true partner, their transformative research, strategic insights, and exceptional UX design were key to securing our first client and investment."

"Whiteboard Tech was a true partner, their transformative research, strategic insights, and exceptional UX design were key to securing our first client and investment."

Aiden Connolly photo

Aiden Connolly

Director of New Product Innovation

Aiden Connolly photo

Aiden Connolly

Director of New Product Innovation

Ready to Drive Innovation?

Let’s Connect and Fuel Your Success!

Ready to Drive Innovation?

Let’s Connect and Fuel Your Success!

Ready to Drive Innovation?

Let’s Connect and Fuel Your Success!

Ready to Drive Innovation?

Let’s Connect and Fuel Your Success!

Ready to Drive Innovation?

Let’s Connect and Fuel Your Success!

© 2020 – 2025, whiteboardtech

1 Wrexham Road, Basildon, SS156PX, Essex, UK

UK

+447950974091

© 2020 – 2025, whiteboardtech

1 Wrexham Road, Basildon, SS156PX, Essex, UK

UK

+447950974091

© 2020 – 2025, whiteboardtech

1 Wrexham Road, Basildon, SS156PX, Essex, UK

UK

+447950974091

© 2020 – 2025, whiteboardtech

1 Wrexham Road, Basildon, SS156PX, Essex, UK

UK

+447950974091